When the download is complete, double-click Msxml.msi, and then follow directions on your screen. Note Save the downloaded files to the desktop. To obtain the latest version, please follow these steps: However, downloading the latest version of Microsoft XML Core Services is the best solution. Some games will include MSXML 4.0 on the installation CD or DVD discs. Method 2: Download and install the latest Microsoft XML Core Services To view detailed steps on starting your computer in a Clean Boot state, please refer to the following Microsoft Knowledge Base article:ģ31796 Perform a clean startup to determine whether background programs are interfering with your game or program If the computer is connected to a network, network policy settings may also prevent you from completing this procedure. You must be logged on as an administrator or as a member of the Administrators group to complete this procedure. When you perform a Clean Boot, you prevent these programs from starting automatically. These programs and services can include antivirus and system utilities that may interfere with the game. When you start Microsoft Windows, other software may start “automatically” with the operating system.
Method 1: Restart the computer by using a clean startup procedure To resolve this problem, use the following methods in the order that they are presented. This problem occurs because you must have Microsoft XML (MSXML) 4.0 installed to run these games. The MSXML service is necessary to run your game. This problem occurs if the application cannot find Microsoft XML (MSXML) 4.0 or a later version installed on your computer. The game may start, but the text in the game does not appear correctly. Msxml file is not correctly installed and a file is missing Msxml 4.0 is not installed correctly and is required to run the game.
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